ClosedPatched

SimpleHelp: Path Traversal Vulnerability

SimpleHelp

SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords. Added to CISA KEV on 2025-02-13.

Why this severity: CVSS 9.1 (CISA ADP, v3.1); actively exploited (CISA KEV); known ransomware use

Started: Feb 13, 2025
Closed: Feb 13, 2025
CVE: CVE-2024-57727

Follow this incident

Updated Feb 13, 2025

Affected

See vendor advisory / CISA notes (versions not always listed in KEV feed)

Fixed in

See vendor advisory linked in sources

Timeline1

Feb 13, 2025
CISA added CVE-2024-57727 to the KEV catalog (due 2025-03-06).

Advisories4

Notes & caveats

Derived from CISA KEV JSON feed catalogVersion 2026.10.21. CVSS from the CVE record (cvelistV5). Exact affected/fixed version strings are not always in the KEV record; verify against the vendor advisory URL. startedAt uses dateAdded (exploitation may have begun earlier; many entries are older CVEs newly confirmed as exploited in 2025).

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