{
  "site": "https://pwn.watch",
  "generatedAt": "2026-10-23T03:54:42.456Z",
  "tag": {
    "id": "web-help-desk",
    "label": "Web Help Desk",
    "isStack": false,
    "url": "https://pwn.watch/t/web-help-desk",
    "feed": "https://pwn.watch/t/web-help-desk/feed.xml"
  },
  "counts": {
    "incidents": 2,
    "live": 0,
    "notFullyPatched": 0,
    "patched": 2
  },
  "incidents": [
    {
      "slug": "solarwinds-web-help-desk-cve-2024-28987",
      "title": "SolarWinds Web Help Desk Hardcoded Credential",
      "url": "https://pwn.watch/i/solarwinds-web-help-desk-cve-2024-28987",
      "json": "https://pwn.watch/i/solarwinds-web-help-desk-cve-2024-28987.json",
      "status": "closed",
      "severity": "critical",
      "patchStatus": "patched",
      "product": "SolarWinds Web Help Desk",
      "tags": [
        "solarwinds",
        "web-help-desk",
        "cisa-kev"
      ],
      "cveIds": [
        "CVE-2024-28987"
      ],
      "affectedVersions": [
        "See vendor advisory (versions are not listed in the KEV record)"
      ],
      "fixedVersions": [
        "See vendor advisory linked in sources"
      ],
      "startedAt": "2024-08-21",
      "closedAt": "2024-10-15",
      "updatedAt": "2024-10-15",
      "summary": "SolarWinds Web Help Desk contains a hardcoded credential vulnerability that could allow a remote, unauthenticated user to access internal functionality and modify data. Added to the CISA KEV catalog on 2024-10-15.",
      "xPost": null
    },
    {
      "slug": "solarwinds-web-help-desk-cve-2024-28986",
      "title": "SolarWinds Web Help Desk Deserialization of Untrusted Data",
      "url": "https://pwn.watch/i/solarwinds-web-help-desk-cve-2024-28986",
      "json": "https://pwn.watch/i/solarwinds-web-help-desk-cve-2024-28986.json",
      "status": "closed",
      "severity": "critical",
      "patchStatus": "patched",
      "product": "SolarWinds Web Help Desk",
      "tags": [
        "solarwinds",
        "web-help-desk",
        "cisa-kev",
        "rce"
      ],
      "cveIds": [
        "CVE-2024-28986"
      ],
      "affectedVersions": [
        "See vendor advisory (versions are not listed in the KEV record)"
      ],
      "fixedVersions": [
        "See vendor advisory linked in sources"
      ],
      "startedAt": "2024-08-13",
      "closedAt": "2024-08-15",
      "updatedAt": "2024-08-15",
      "summary": "SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could allow for remote code execution. Added to the CISA KEV catalog on 2024-08-15.",
      "xPost": null
    }
  ],
  "posts": [],
  "changes": [
    {
      "incident": "solarwinds-web-help-desk-cve-2024-28987",
      "incidentTitle": "SolarWinds Web Help Desk Hardcoded Credential",
      "severity": "critical",
      "status": "closed",
      "patchStatus": "patched",
      "date": "2024-10-15",
      "title": "CISA added CVE-2024-28987 to the KEV catalog (federal deadline 2024-11-05)",
      "body": null,
      "sourceUrl": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog",
      "url": "https://pwn.watch/i/solarwinds-web-help-desk-cve-2024-28987"
    },
    {
      "incident": "solarwinds-web-help-desk-cve-2024-28987",
      "incidentTitle": "SolarWinds Web Help Desk Hardcoded Credential",
      "severity": "critical",
      "status": "closed",
      "patchStatus": "patched",
      "date": "2024-08-21",
      "title": "CVE-2024-28987 published",
      "body": null,
      "sourceUrl": "https://nvd.nist.gov/vuln/detail/CVE-2024-28987",
      "url": "https://pwn.watch/i/solarwinds-web-help-desk-cve-2024-28987"
    },
    {
      "incident": "solarwinds-web-help-desk-cve-2024-28986",
      "incidentTitle": "SolarWinds Web Help Desk Deserialization of Untrusted Data",
      "severity": "critical",
      "status": "closed",
      "patchStatus": "patched",
      "date": "2024-08-15",
      "title": "CISA added CVE-2024-28986 to the KEV catalog (federal deadline 2024-09-05)",
      "body": null,
      "sourceUrl": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog",
      "url": "https://pwn.watch/i/solarwinds-web-help-desk-cve-2024-28986"
    },
    {
      "incident": "solarwinds-web-help-desk-cve-2024-28986",
      "incidentTitle": "SolarWinds Web Help Desk Deserialization of Untrusted Data",
      "severity": "critical",
      "status": "closed",
      "patchStatus": "patched",
      "date": "2024-08-13",
      "title": "CVE-2024-28986 published",
      "body": null,
      "sourceUrl": "https://nvd.nist.gov/vuln/detail/CVE-2024-28986",
      "url": "https://pwn.watch/i/solarwinds-web-help-desk-cve-2024-28986"
    }
  ]
}
