{
  "site": "https://pwn.watch",
  "generatedAt": "2026-10-23T03:54:42.456Z",
  "tag": {
    "id": "qantas",
    "label": "Qantas",
    "isStack": false,
    "url": "https://pwn.watch/t/qantas",
    "feed": "https://pwn.watch/t/qantas/feed.xml"
  },
  "counts": {
    "incidents": 1,
    "live": 0,
    "notFullyPatched": 0,
    "patched": 1
  },
  "incidents": [
    {
      "slug": "qantas-contact-centre-breach-july-2025",
      "title": "Qantas: 5.7M customers' data stolen from a contact-centre platform",
      "url": "https://pwn.watch/i/qantas-contact-centre-breach-july-2025",
      "json": "https://pwn.watch/i/qantas-contact-centre-breach-july-2025.json",
      "status": "closed",
      "severity": "high",
      "patchStatus": "no-fix-needed",
      "product": "Qantas contact-centre (third-party platform)",
      "tags": [
        "qantas",
        "aviation",
        "scattered-spider",
        "data-breach"
      ],
      "cveIds": [],
      "affectedVersions": [
        "n/a"
      ],
      "fixedVersions": [],
      "startedAt": "2025-06-30",
      "closedAt": "2025-07-09",
      "updatedAt": "2025-07-09",
      "summary": "A cyber criminal accessed a third-party customer-service platform used by a Qantas contact centre. After deduplication, 5.7M unique customers were affected: names, emails, frequent-flyer details, and for some phone numbers, birth dates, addresses, gender and meal preferences. No passwords, PINs, card or passport data were taken.",
      "xPost": null
    }
  ],
  "posts": [],
  "changes": [
    {
      "incident": "qantas-contact-centre-breach-july-2025",
      "incidentTitle": "Qantas: 5.7M customers' data stolen from a contact-centre platform",
      "severity": "high",
      "status": "closed",
      "patchStatus": "no-fix-needed",
      "date": "2025-07-09",
      "title": "Qantas update: 5.7M unique customers affected",
      "body": null,
      "sourceUrl": "https://www.qantasnewsroom.com.au/media-releases/update-on-qantas-cyber-incident-wednesday-9-july-2025/",
      "url": "https://pwn.watch/i/qantas-contact-centre-breach-july-2025"
    },
    {
      "incident": "qantas-contact-centre-breach-july-2025",
      "incidentTitle": "Qantas: 5.7M customers' data stolen from a contact-centre platform",
      "severity": "high",
      "status": "closed",
      "patchStatus": "no-fix-needed",
      "date": "2025-07-02",
      "title": "Qantas discloses the cyber incident (initially 6M records)",
      "body": null,
      "sourceUrl": "https://www.qantasnewsroom.com.au/media-releases/qantas-cyber-incident/",
      "url": "https://pwn.watch/i/qantas-contact-centre-breach-july-2025"
    }
  ]
}