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CrowdStrike Falcon update crashes 8.5 million Windows machines

CrowdStrike Falcon sensor for Windows

A faulty CrowdStrike Falcon sensor configuration update (Channel File 291) caused a logic error that blue-screened Windows hosts running sensor 7.11 and later that were online between 04:09 and 05:27 UTC on 2024-07-19. Microsoft estimated 8.5 million Windows devices were affected CrowdStrike stressed it was not a cyberattack; it is tracked here because a security agent with kernel-level access took down machines worldwide.

Why this severity: Not an attack: faulty security update, global outage

Started
Jul 19, 2024
Closed
Aug 6, 2024

Follow this incident

Affected

  • Falcon sensor for Windows 7.11 and above, online 04:09-05:27 UTC on 2024-07-19 (CrowdStrike)

Fixed in

  • Channel File 291 content reverted at 05:27 UTC; affected hosts needed manual remediation (CrowdStrike)

Updates by day4

▸Aug 6, 2024

Link #
  1. CrowdStrike publishes the Channel File 291 root cause analysis

    Source

▸Jul 20, 2024

Link #
  1. CrowdStrike publishes technical details; Microsoft estimates 8.5 million Windows devices affected

    Source

▸Jul 19, 2024

Link #
  1. 04:09 UTC: CrowdStrike pushes the Channel File 291 update; Windows hosts crash

    Source
  2. 05:27 UTC: the faulty update is remediated

    Source

Advisories1

News & write-ups3

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