# Citrix Content Collaboration: ShareFile Improper Access Control (CVE-2023-24489) · pwn.watch

> Citrix Content Collaboration contains an improper access control vulnerability that could allow an unauthenticated attacker to remotely compromise customer-managed ShareFile storage zones controllers. Added to CISA KEV on 2023-08-16.

Page: https://pwn.watch/i/citrix-content-collaboration-cve-2023-24489 · generated 2026-10-22T21:47:37.879Z

## Status
- Severity: critical · status: closed · patch: patched
- Product: Citrix Content Collaboration
- Started: 2023-08-16 · closed: 2023-08-16
- CVEs: CVE-2023-24489
- Affected: See vendor advisory / CISA notes (versions not always listed in KEV feed)
- Fixed in: See vendor advisory linked in sources

## Follow this incident
- RSS (one item per update): https://pwn.watch/i/citrix-content-collaboration-cve-2023-24489/feed.xml
- JSON Feed: https://pwn.watch/i/citrix-content-collaboration-cve-2023-24489/feed.json
- Full data (timeline, sources, posts, agentBrief): https://pwn.watch/i/citrix-content-collaboration-cve-2023-24489.json
- This file: https://pwn.watch/i/citrix-content-collaboration-cve-2023-24489/llms.txt

## Updates (newest first)
- 2023-08-16: CISA added CVE-2023-24489 to the KEV catalog (due 2023-09-06).

## Fix brief
# Security brief: Citrix Content Collaboration: ShareFile Improper Access Control (CVE-2023-24489)

Source: https://pwn.watch/i/citrix-content-collaboration-cve-2023-24489 · status: closed (closed Aug 16, 2023) · severity: critical · updated Aug 16, 2023

## Patch status
**PATCHED: fixed releases exist. Upgrade to a fixed version.**

## What it is
Citrix Content Collaboration contains an improper access control vulnerability that could allow an unauthenticated attacker to remotely compromise customer-managed ShareFile storage zones controllers. Added to CISA KEV on 2023-08-16.

Severity detail: CVSS 9.8 (NVD), actively exploited (CISA KEV)

- Product: Citrix Content Collaboration
- CVE / advisory ids: CVE-2023-24489

## Affected versions
- See vendor advisory / CISA notes (versions not always listed in KEV feed)

## Check whether you're affected
No generic command applies (the product is a hosted service, appliance or desktop app). Check the installed version in its admin UI / About screen and compare with the versions above.

## Fix
Upgrade to one of these fixed versions (or later on the same branch):
- See vendor advisory linked in sources

After upgrading, re-run the checks above and redeploy/restart the affected services.

## Latest updates
- Aug 16, 2023: CISA added CVE-2023-24489 to the KEV catalog (due 2023-09-06).

## Advisories
- [Vendor advisory: Citrix Content Collaboration](https://support.citrix.com/article/CTX559517/sharefile-storagezones-controller-security-update-for-cve202324489) (Citrix)
- [NVD: CVE-2023-24489](https://nvd.nist.gov/vuln/detail/CVE-2023-24489) (NVD)
- [CISA Known Exploited Vulnerabilities Catalog](https://www.cisa.gov/known-exploited-vulnerabilities-catalog) (CISA)

## Caveats
Derived from CISA KEV JSON feed catalogVersion 2026.10.21. Exact affected/fixed version strings are not always in the KEV record — verify against the vendor advisory URL. startedAt uses dateAdded (exploitation may have begun earlier).

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Machine-readable: https://pwn.watch/i/citrix-content-collaboration-cve-2023-24489.json · all incidents: https://pwn.watch/incidents.json. Verify against the vendor advisory before changing production systems.